U.S. Air Force Staff Sgt. Claudia Fox, 20th Operations Support Squadron host aviation resource management (HARM) noncommissioned officer in charge, speaks on the phone while working to out-process aircrew members from Shaw Air Force Base, S.C., Jan. 18, 2018. Fox is responsible for in- and out-processing aircrew members and transferring their flight record folders. (U.S. Air Force photo by Senior Airman Destinee Sweeney)